Frequently Asked Questions - Service

Service FAQs: 

Q: Do you offer express service?
A: Yes, we do offer Express Service! With Express Service, no appointment is necessary! Simply visit Atlantic INFINITI during our Express Service business hours. Contact us to learn more!

Q: What kind of services do you offer? 
A: Atlantic INFINITI technicians are highly trained to perform whatever work your vehicle may need, including: general repairs, car maintenance, AC/heating service, oil changes, batteries, and so much more!

Q: Do you offer service specials?
A: Yes, you can check out the service specials going on now in our Specials tab on our website!

Q: Do you offer service and parts financing?
A: Yes, Atlantic INFINITI makes it possible to service now and pay-over-time! Learn more on our website!

Q: Do you sell parts?
A: You can put in a request for parts through the Parts Request tab on our website!

Q: How do I schedule service for my vehicle?
A: Visit our website today to utilize our Schedule Appointment tool to schedule service for your vehicle!

Q: Do you offer brake repair service here?
A: Yes, we do! Schedule an appointment with our Service Center today via Schedule Appointment tool!

Q: Do you offer parts or service specials?
A: Yes, explore our Service and Parts Specials page to learn more!

Q: What does it mean to be service certified?
A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.

Q: How do I schedule an oil change?
A: You can schedule an oil change online or call our dealership to make an appointment

Q: May I bring any vehicle in for service?
A: We service all makes and models. In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer needs.

Q: Do you sell tires?
A: Yes, you can check out our Tire Center found in our Service and Parts tab!

Q: What is the benefit of using OEM parts?
A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Q: Do you offer a payment plan for car service or parts?
A: We offer service and parts financing! You can start the financing process online or contact us for more information.

Q: Can I get my batteries replaced here?
A: Yes, we offer battery services here at Atlantic INFINITI.

Q: How long does a typical service appointment take?
A: The length of a service appointment at Atlantic INFINITI can vary depending on the type of service being performed, but our service team can provide you with an estimated time frame based on your individual needs.

Q: Can I get my vehicle serviced if it has been in an accident?
A: Yes, we offer repair services for vehicles that have been in accidents, including body repair, frame straightening, and more. Our service team at Atlantic INFINITI can provide you with information on the repair process and estimated costs.

Q: How do I know which part I need for my vehicle?
A: Our parts team at Atlantic INFINITI can assist you with identifying the right part for your vehicle based on your vehicle make, model, and year, as well as the specific part you need.

Q: Can I wait at the dealership while my vehicle is being serviced?
A: Yes, Atlantic INFINITI offers comfortable waiting areas with complimentary amenities like Wi-Fi, snacks, and beverages. We also offer shuttle services and loaner vehicles for longer service appointments.

Q: Can I get a quote for a specific repair or service?
A: Yes, our service team at Atlantic INFINITI can provide you with a quote for any repair or service you may need, and we also offer online resources to help you estimate costs.

Q: How do I know if my vehicle is due for a recall service?
A: Our service team at Atlantic INFINITI can provide you with information on any active recalls for your vehicle make and model, and can assist you with scheduling the necessary recall service.